Cancellation Policy

1. Current status

Devory Cloud offers real, live paid subscriptions (Builder, Professional, Studio and Team), billed through Stripe. This policy governs cancellation of those subscriptions.

2. How to cancel

Cancel a subscription from Settings > Billing inside Devory Cloud, or by contacting Devory directly if you cannot access self-service cancellation for your plan.

3. When cancellation takes effect

By default, cancellation stops future renewal rather than immediately ending a subscription part-way through a period you have already paid for. You may separately request immediate cancellation.

4. Access through the paid period

Customers who cancel retain access to paid features through the end of the period already paid for, unless a refund for that period is separately issued under the Refund Policy.

5. Preventing renewal

Cancelling before your next renewal date prevents further charges. Devory confirms cancellation so you have a clear record that renewal has been stopped.

6. Data access after cancellation

Cancellation ends paid access but is not automatically the same as deleting your data. Devory gives customers a reasonable window to export their projects and data after cancellation before any deletion occurs; the specific advance-notice window is not yet separately published -- contact Devory if you need clarity on your own account before cancelling.

7. Cancellation vs. account deletion

Cancelling a paid subscription is distinct from deleting your account entirely. Account deletion removes your account and associated data subject to Devory's data retention practices; cancelling a subscription only stops future billing.

8. Enterprise agreements

Where a signed enterprise agreement includes its own cancellation and offboarding terms, those terms take precedence over this public policy for that customer.

9. Contact

Billing and cancellation questions can be sent to dev@devory.app.